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Cookie Policy

This policy explains how NWave Cloud uses cookies and similar technologies on the public website and console.

Last updated: 25 June 2026

1. Current cookie position

The public NWave Cloud marketing website may use analytics or session replay technologies, including LogRocket, to understand site usage, diagnose interface issues and improve the website experience. These technologies may use cookies, local storage, pixels or similar browser identifiers depending on browser settings and provider behavior.

The public website may store a small cookie preference record in your browser local storage so the cookie notice is not shown on every visit. The NWave Cloud console may use essential cookies or similar browser storage for login sessions, account security, fraud prevention, user preferences and service operation.

2. What cookies are

Cookies are small text files stored by a website in your browser or device. Similar technologies can include local storage, session storage, pixels or server-side identifiers. They can help a site remember information, keep you signed in, protect accounts or understand how a service is used.

Session cookies usually expire when you close your browser. Persistent cookies remain for a defined period or until you delete them.

3. Cookies we may use

  • Essential cookies: required for login sessions, security, routing, account access and service operation.
  • Preference storage: used to remember choices such as cookie notice acknowledgement and interface settings where the console supports them.
  • Security cookies: used to prevent abuse, maintain session integrity and protect accounts.
  • Analytics and session replay technologies: used to understand website usage, diagnose problems and improve the experience, including through providers such as LogRocket where enabled.
  • Marketing cookies: not currently used on the public marketing website.

4. Why we use cookies

Where cookies are used, they may support:

  • Account authentication and secure console sessions.
  • Fraud, abuse and unauthorized access prevention.
  • Service configuration and user preferences.
  • Technical diagnostics, uptime and security operations.
  • Website analytics, interaction diagnostics and session replay where enabled.

5. Consent and essential cookies

Essential cookies are used because they are needed to provide a service requested by the user, such as logging into the console or keeping an account session secure. Non-essential analytics, session replay or marketing technologies are disclosed in this policy and should be handled according to applicable consent rules where required.

6. Browser controls

You can delete or block cookies through your browser settings. Blocking essential cookies may prevent the console from working correctly or may require you to log in again.

  • Chrome cookie controls
  • Firefox cookie controls
  • Safari cookie controls
  • Microsoft Edge cookie controls

7. Changes to this policy

We may update this Cookie Policy if the website, console or cookie usage changes. Changes are effective when posted on this page.

8. Contact

Questions about cookies or privacy can be sent to support@nwavecloud.com.

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